Retail Operations Support
General Responsibilities:
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Customer Service: Assisting customers in finding products, answering questions, and providing advice on hobby-related topics.
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Product Knowledge: Developing a strong understanding of the products sold in the shop, including technical aspects and usage. Understanding of card values, grading, and collecting.
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Sales Transactions: Processing payments, handling returns, and operating the cash register.
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Inventory Management: Restocking shelves, organizing displays, and potentially ordering new inventory.
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Store Maintenance: Keeping the shop clean, organized, and presentable.
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Event Organization: Depending on the shop, this might involve organizing workshops, demonstrations, or hobby-related events.
Skills and Qualifications:
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Customer Service Skills: Excellent communication and interpersonal skills.
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Product Knowledge: A genuine interest in and knowledge of the hobbies sold in the shop.
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Organizational Skills: Ability to maintain an organized workspace and manage inventory.
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Cash Handling: Proficiency in processing payments and handling cash transactions.
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Problem-Solving Skills: Ability to assist customers with technical issues or product-related questions.
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Teamwork: The ability to collaborate with other staff members to achieve store goals.